PRIVACY POLICY

1. Introduction

This Privacy Policy explains how Hold4Rom SRL processes personal data collected through the website h4r.biz.

This page refers only to the use of this website and to communications received through the website, email, phone or WhatsApp.

2. Data Controller

The data controller is:

Hold4Rom SRL
CIF: 33460200
Trade Register: J04/710/2014
Registered address: STR. PRINCIPALA 1, Bacau, Romania
Website: h4r.biz

Contact details:
General: info@h4r.biz
Privacy: privacy@h4r.biz
GDPR requests: gdpr@h4r.biz
Phone / WhatsApp: +40 799 180 360

3. Applicable Legal Framework

This Privacy Policy is prepared with reference to:

• Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR);
• Law no. 190/2018 regarding measures for the implementation of the GDPR in Romania;
• applicable Romanian and European data protection rules;
• rules concerning cookies and electronic communications, where applicable.

4. Personal Data We May Process

Through this website, we may process the following categories of personal data:

• name and surname, if provided by the user;
• company name, if provided by the user;
• email address;
• phone number or WhatsApp number;
• website URL or domain submitted by the user;
• message content sent through forms, email or other contact channels;
• technical data generated when visiting the website, such as IP address, browser type, device information, pages visited and date/time of access;
• cookie consent preferences.

We do not intentionally request or collect special categories of personal data through this website.

5. How Personal Data Is Collected

Personal data may be collected when a user:

• visits the website;
• sends a message through a contact form;
• contacts Hold4rom by email, phone or WhatsApp;
• requests information;
• changes cookie preferences;
• interacts with website security or consent tools.

6. Purposes of Processing

Personal data may be processed for the following purposes:

• to respond to user requests;
• to manage communications with users;
• to provide information requested by the user;
• to maintain website security;
• to detect and prevent misuse, spam or unauthorized access;
• to manage cookie preferences and consent records;
• to comply with applicable legal obligations;
• to maintain basic business records.

7. Legal Bases for Processing

Depending on the context, processing may be based on:

• consent, where the user gives consent, for example for optional cookies;
• performance of pre-contractual steps, where the user requests information or contact;
• legal obligation, where processing is required by applicable law;
• legitimate interest, for website security, communication management and protection of the website.

8. Cookies

This website may use cookies and similar technologies.

Essential cookies may be used to make the website function correctly and to store consent preferences.

Optional cookies, such as analytics or marketing cookies, should only be activated after the user has given consent through the cookie banner or cookie settings panel.

More information is available in the Cookie Policy.

9. Data Retention

Personal data is kept only for as long as necessary for the purposes for which it was collected.

Retention periods may vary depending on the type of data, the communication, legal obligations and legitimate business needs.

When data is no longer necessary, it will be deleted or anonymized where appropriate.

10. Data Sharing

Hold4rom does not sell personal data.

Personal data may be shared only when necessary with:

• hosting providers;
• email and communication service providers;
• website maintenance providers;
• professional advisers, where required;
• public authorities or institutions, where required by law.

Service providers should process personal data only as necessary for the services they provide and in accordance with applicable data protection rules.

11. International Transfers

If personal data is transferred outside the European Economic Area, appropriate safeguards required by the GDPR should be used where applicable.

12. Security

Hold4rom applies reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration or disclosure.

These measures may include HTTPS, access control, hosting security, technical monitoring and data minimization.

No online system can be considered completely risk-free.

13. User Rights

Under the GDPR, users may have the following rights:

• right of access;
• right to rectification;
• right to erasure;
• right to restriction of processing;
• right to object;
• right to data portability, where applicable;
• right to withdraw consent, where processing is based on consent;
• right to lodge a complaint with a supervisory authority.

Requests can be sent to:
gdpr@h4r.biz

14. Romanian Supervisory Authority

Users may contact the Romanian data protection authority:

Autoritatea Nationala de Supraveghere a Prelucrarii Datelor cu Caracter Personal
ANSPDCP
Website: dataprotection.ro

15. External Links

The website may contain links to external websites. Hold4rom is not responsible for the content, privacy policies or practices of external websites.

16. Changes to This Policy

This Privacy Policy may be updated from time to time. The updated version will be published on this page.

17. Contact

For privacy questions:
privacy@h4r.biz

For GDPR requests:
gdpr@h4r.biz

For general contact:
info@h4r.biz